What Is a Kanban Throughput?

The world of MSPs is fast-paced, dynamic, and ever-evolving. As the digital landscape morphs, so must the tools and strategies that drive MSPs. The incorporation of kanban into PSA tools like AutoTask and ConnectWise...

8 Sep

Balancing Act: How Agile and Kanban Thinking Transform Work-Life Balance in MSPs

Maintaining a healthy work life balance in the fast-paced world of Managed Service Providers (MSPs) can often seem like a distant dream. The demands of customers, the ever-evolving technology landscape, and the urgency...

29 Aug

What are Kanban Columns?

In the dynamic world of Managed Service Providers (MSPs), efficiency and clarity in operations are paramount. While countless tools and methodologies are designed to enhance productivity, the Kanban system has emerged...

17 Aug

What is an Agile MSP?

In the world of managed service providers (MSPs), agility is the key to success. But what exactly does it mean to be an Agile MSP? In this article, we'll delve into the concept, popular frameworks, the benefits of...

5 Jul

The Purpose of Establishing WIP Limits

If you are an MSP or a project manager who always finds yourself asking the questions: When can the next client be onboarded? Can we start on a new project already? Do we have enough engineers to accept incoming service...

26 May

The Power of Kanban in Effective KPI Measurement

As Managed Service Providers (MSPs) navigate the dynamic landscape of IT service delivery, they often encounter challenges such as complex workflows, resource allocation, and maintaining high client satisfaction levels....

25 May

Kanban vs. Scrum Board

Kanban boards and Scrum boards are two popular methodologies used by Agile teams to manage their work. Both methodologies are designed to improve team collaboration, increase efficiency, and enhance project...

12 May

What are Kanban Swimlanes?

Kanban is a popular project management methodology that emphasizes continuous delivery and improvement. One of the key components of Kanban is visualizing workflow, and swimlanes are a powerful tool for achieving this...

31 Mar

3 Tips for improving project visibility

If you feel that you are answering the same basic questions over and over, your team members aren’t engaging with projects. If there is confusion about deadlines, deliverables, and workflow, you, as a project manager,...

2 Sep

How to bring your project visibility to the next level?

As a project manager, you know how important project visibility is. You are always working with many projects simultaneously and are full of information that probably no one else has.

19 Aug

MS Planner doesn’t work with ConnectWise, but this Kanban board does

More and more project-focused MSPs are using Microsoft Planner. Planner is a visual tool for arranging work items in columns, showing how work is progressing through a pipeline of work in the team. It’s a form of Kanban...

27 Aug