TopLeft vs. Moovila Perfect Project: A Comparative Guide

Picture two MSP teams dealing with the same everyday problems. Their ticket queues keep growing, their engineers are overloaded, project deadlines feel impossible, and everyone is constantly switching priorities. Projects go over budget, engineers get stressed, and clients wait longer than they should.

This article walks you through how TopLeft and Moovila Perfect Project handle these challenges in different ways. You will see how each tool helps streamline workflows, improve team coordination, and turn confusing data into clear, useful insights.

By the time you reach the end, you will understand which solution actually fits the way your team works and what will help you make real progress. This will give you the confidence to choose the right path forward and finally get these issues under control.

Team One

Meet Team One. They decided to use Moovila because the idea of AI helping them plan their work sounded useful. Here is what they ended up with.

• An AI system that tries to schedule everything for them

• Alerts that point out future problems

• Tools that predict project risks

• Automatic resource planning

• Performance tracking built into the platform

• Detailed project mapping

• Risk scoring to highlight possible trouble

For Team One, Moovila feels like having a digital assistant. They enter their information, and the AI tells them what it thinks should happen next. They follow the system’s recommendations for what to work on and when.

Some MSPs, though, worry that tools like Moovila might make their workflows more complicated instead of simpler. Moovila is powerful, but it is also complex, and that can make some teams nervous. They have dealt with software before that promised big results but ended up being too hard to use or too time-consuming to manage. This creates hesitation, even though Moovila can improve efficiency when everything is set up correctly.

Team Two

Meet Team Two. They work visually and want to keep using their PSA without adding extra complexity. They chose TopLeft because they wanted a simple way to see all their work in one place. Here is what they gained.

• Visual boards that show every ticket and project in one place

• A real time connection to ConnectWise, Autotask or HaloPSA

• Drag and drop task management that makes updating work effortless

• Team swimlanes that show who is working on what and what needs attention

• Built in time tracking so technicians stay in their flow

• Project timelines that show progress without digging into the PSA

• Easy workload balancing that prevents burnout

• Simplified time entry for every engineer

• Actionable PSA data that cuts down the time spent clicking around inside the PSA

• A single source of truth that stays consistent across every department

TopLeft gives MSPs a clearer view of their PSA. Managers, executives, technicians and engineers continue working inside the tools they already know. TopLeft adds the visibility they never had and brings all departments together so service, sales and leadership operate more smoothly with less friction.

Team Two uses TopLeft the same way you would use a clean and well organized whiteboard. Everyone can see what is happening across the team. They do not need constant status meetings because work is visible at a glance. Time entry becomes faster, tasks stay up to date, and technicians never have to jump between tools to find simple answers. TopLeft keeps the entire team aligned and moving together.

Different Ways of Working

The interesting part is how each team adapted to their new system:

Team 1 with Moovila:

• Spent time learning to work with AI

• Followed the system's suggestions

• Let AI handle scheduling

• Relied on predictions

• Built structured workflows

The AI acted like a weather forecast for projects, helping them identify potential problems early to eventually achieve consistent improvements within their MSPs.

Team 2 with TopLeft:

• Kept working in their PSA

• Managed work visually

• Made quick decisions as a team with TopLeft’s visual boards

• Adapted to changes easily with TopLeft’s visual alerts

• Used real-time updates

Choosing What's Right for You

Think about how your team naturally prefers to work.

• Do you want AI telling you what to do, or do you want your team to see their work clearly and move through it in a simple agile process?

• Would you rather rely on predictions, or spot issues visually the moment they appear?

• Do you have engineers who move between project and service work during the same day?

• Are your projects all living in the PSA project module, or are many of them actually service tickets that never make it into formal project plans?

We understand the hesitation. When your ticket queues are full and projects keep slipping past their budgets, adding a new system can feel like one more burden. Many MSPs tell us they do not have time or that they have tried tools like this before and nothing stuck.

That is why choosing the right approach matters. AI-driven tools such as Moovila push predictive scheduling and automated planning. TopLeft focuses on something far simpler and more useful for most teams. It gives you immediate clarity and flexibility while working inside the PSA you already know. There is no complex AI behavior to learn, no big process change, and no extra layers to manage.

The results speak for themselves. Teams like Alpha IT can now see progress clearly from the first request for quote all the way through to close, including every piece of task work along the way.

Why Mindset Matters

When choosing how to manage your work, think about team 1 and team 2. Their success wasn’t just about the tools they picked; it was about how they approached their tasks.

Let’s break down what made each method work for them.

Moovila's Team Mindset:

Moovila teams lean heavily on AI to guide their daily work and bigger decisions. Instead of figuring out what to do next, the AI gives them a clear direction so the team can focus on execution. It also acts like an early warning system by flagging problems before they grow, such as overloaded resources, slipping deadlines or projects heading over budget.

When the AI does not make the decision, managers step in and use the AI’s suggestions as a starting point. This creates a clear hierarchy where leadership still controls the bigger picture while the AI handles much of the complexity underneath it. The result is a smooth workflow where teams spend less time guessing, leaders make more confident adjustments, and the system keeps everyone moving in the right direction.

TopLeft's Agile MSP Team Mindset:

Believe in the power of the whole team seeing the whole picture daily to make decisions

Use Agile practices to adapt quickly to changing priorities through.

Even if your team is comfortable with current processes, staying with what's familiar can mean missing opportunities for improvement. This approach works because when everyone can see what's happening, they make better decisions, like having a clear view of the road ahead.

Real Stories, Real Results

• Matthew Kaufman, KaufmanIT (Account Management): "With TopLeft, we drastically reduced our ticket backlog. It’s amazing how just visualizing the same data in a clearer way made such a huge difference. In just one week, we closed nearly 300 old or completed tickets out of 450."

• Steve Psaradellis, CEO of TEBA (Leadership):"TopLeft helped us turn project delivery around—from negative efficiency to a positive 33%. Now, we finish projects with an average of 1/3 of the time left over! It’s been a game-changer for us, offering real visibility and improving both efficiency and profitability."

We know what you might be thinking: "We don't have time to implement new tools" or "Our team won't adopt another system." These MSPs had the same concerns. But instead of letting those fears hold them back, they took one small step forward, and the results speak for themselves.

Company-Wide Agile Impact

Before Agile:

Agile helps teams break down complex tasks, prioritize effectively, and continuously improve through feedback. Before implementing Agile practices, organizations often faced these challenges:

• Departments worked in silos with limited visibility in each other’s workflows.

• Service desk teams were overwhelmed with backlogged tickets.

• Sales and service lacked effective handoff processes, leading to delays.

• Leadership spent hours in meetings to identify and resolve bottlenecks.

• Teams were reactive rather than proactive, struggling to meet deadlines.

While these challenges may feel familiar, they're not permanent obstacles to your success.

After Agile with TopLeft:

Agile ideas, like working in steps and letting teams take charge, bring these changes by encouraging clear communication, flexibility, and ongoing improvement:

• Service desk teams: Easily handle ticket flow and cut down on the backlog.

• Sales and Service: Smooth handoffs make starting with new clients easier.

• Leadership: See issues in real-time without needing to micromanage.

• Marketing: Keep track of how campaigns are going with ease.

• Procurement teams: See and simplify the process of tracking orders.
  

Even if process changes didn’t work before, this approach delivers real results. TopLeft’s clients see these improvements in just weeks, rather than months.

Fostering Teamwork and Changing Company Culture with Kanban

Stronger Teamwork Across Departments

Switching to a new way of managing work can feel daunting for many MSPs. Concerns about unpredictable tasks or team adoption often come up. However, Kanban simplifies collaboration by providing clarity and improving communication. Visual boards play a key role by allowing:

• Smoother Handoffs: They make it easier to pass tasks between teams, keeping work moving without delays or mix-ups.

• Clear Workflows: Everyone can see how tasks are moving, which helps teams understand the big picture and avoid misunderstandings.

• Team Ownership: Teams can organize their own work, decide what’s most important, and take charge of their tasks without needing constant oversight.

• Cross-Department Teamwork: Visual boards act like a shared space, helping teams in different departments work together, avoid repeating tasks, and get better results.

Change can feel challenging, but MSPs like Seitel Systems found that TopLeft’s Kanban boards provided the clarity they needed to improve their operations. Judi Baker, the Service Desk manager, shared, "The visibility within TopLeft is just amazing. We can see tickets that are ready to work, blocked, or scheduled, and track where they are in the process. With this clarity, we respond much quicker, and tickets no longer slip through the cracks. It’s helped us be better at our jobs and deliver a higher level of service to our clients."

Cultural Transformation

Kanban doesn't just simplify tasks, it reshapes how your team collaborates. It fosters habits that encourage teamwork, responsibility, and ongoing improvement.

Here’s how Kanban makes this work:

• Quick Daily Check-ins: Short, regular meetings like standups or huddles help the team stay connected, share updates with one another, and make sure everyone is moving toward the same goals.
• Limiting Tasks in Progress: By setting limits on how much work can be done at once, teams stay focused, avoid getting stuck, and finish tasks faster.
• Pulling Tasks as Needed: Instead of being told what to do next, teams choose new tasks when they have the time. This helps teams feel in charge and take ownership of their work.
• Learning From Mistakes and Wins: Teams regularly talk about what went right and what could have gone better. These meetings help them figure out how to improve for the future.
• Taking Responsibility: Kanban gives teams the power to manage their tasks. This leads to more involvement and better results because everyone feels accountable.

Addressing Common Objections

Many MSPs hesitate to try tools like TopLeft because of concerns like these:

• "We’re worried about costs and ROI." TopLeft is priced to give you value right away. Unlike Moovila, which will cost more because of its complicated AI features, TopLeft is a more affordable option. It helps your team save time, work more efficiently, and get more done. This makes it a smart choice for MSPs of all sizes. [See pricing here.]  
• "Our work is too unpredictable for Kanban." TopLeft’s boards and alerts are flexible, so you can easily adjust priorities and handle last-minute changes without losing track of progress.
• "We tried something like this before and it failed." TopLeft isn’t rigid like other systems. It lets you set up workflows that work for your team, helping you succeed where other tools might not have.

Getting Started with TopLeft’s Visual Management

Week 1:

• Set up your first board.

• Train the team on basic Kanban principles.

• Start daily standups.

• Track initial metrics.

Weeks 2–4:

• Expand to more teams.

• Refine workflows.

• Add WIP limits.

• Measure improvements.

• Scale across departments

Month 2+:

• Optimize processes.

• Build team habits.

• Share success stories.