Enhance team productivity without overloading them
This is TopLeft Kanban for Dispatchers
Who is working on what?
The lack of visibility for dispatchers typically leads to delays and disruptions in scheduling and service delivery.
The job of a dispatcher is rooted in the idea of multi-tasking- you're juggling the complexities of scheduling, real-time updates, delegation, and resource allocation. A blind spot or even a fragmented view can easily break what should have been a seamless workflow. Add that to the fact that technicians and engineers rely on your abilty to manage priorities and you have yourself a very overwhelming and unproductive day ahead of you.
A better way to work with TopLeft Kanbans through effortless scheduling and ticket management
Optimize your calendar schedules
Get real-time updates
Prevent backlogs and delays
Avoid being a micromanager
Say goodbye to complex and manual scheduling and the challenges that come with trying to manage multiple things in multiple platforms
Optimize your calendar schedules
Elevate your dispatching process through Kanban boards that can visualize appointments, allocate resources, and prioritize assignments.
Show schedule info on cards
Arrange tickets by their status
Identify overlapping appointments
Get real-time updates
Make informed and proactive decisions based on real-time information that's easily available and visible on your Kanban boards.
Update cards with live information
Instantly see progress and status changes
Exchange critical insignts instantaneously
Prevent backlogs and delays
Optimize workflow efficiency by identifying bottlenecks in the process and enabling timely adjustments to ensure consistent seamless operations.
Highlight neglected work based on threshold
Show warnings before tickets become overdue
Promptly address escalations as they come
Avoid being a micromanager
Create an environment that encourages collaboration, accountability, and complete autonomy while maintaining a collaborative framework.
Empower technicians to self-manage their tasks
Visualize how work is distributed
Enable open and transparent communication
TopLeft is Tried, Tested and Trusted by over 200 MSPs globally
