PODCASTS

Host: Wim Kerkhoff Guest: Chris Pickett SUMMARY Chris Pickett, partner and president at Crafty Penguins, discusses how they reduced timesheet stress by implementing focus blocks, separating client channels, and...

Host: Wim Kerkhoff Guest: Nathan Hutchison SUMMARY In this video, Nathan and the host discuss the different approaches to managing projects in the MSP space. They emphasize the importance of understanding the nature of...

Host: Wim Kerkhoff Guest: Chris Pickett SUMMARY Capacity Planning Challenges in MSPs 05:22 Managing time becomes challenging as the MSP team grows, balancing client-facing sales and actual service delivery. Growth can...

Host: Wim Kerkhoff Guest: Matthew Bookspan SUMMARY Matthew Bookspan shares how he pivoted to using the Agile method from using the traditional Waterfall approach. 00:00 - Introduction to Agile Approach 00:21 -...

Host: Wim Kerkhoff Guest: Matthew Bookspan SUMMARY Matthew Bookspan shares how he pivoted to using the Agile method from using the traditional Waterfall approach. 00:00 - Introduction to Agile Approach 00:21 - Belief in...

Host: Wim Kerkhoff Guest: Francesco De Gaetano SUMMARY Catch-up with Wim and one of his long-time coach and a Psychologist Francesco de Gaetano as they talk about the interesting aspect of human potential and achieving...

Host: Wim Kerkhoff Guest: Francesco De Gaetano SUMMARY Catch-up with Wim and one of his long-time coach and a Psychologist Francesco de Gaetano as they talk about the interesting aspect of human potential and achieving...

Host: Wim Kerkhoff Guest: Nate O'Hara SUMMARY Creating a coaching culture and non-directive coaching. Nate O'Hara found his role as a trainer for a retail company limiting, but a conversation with a coach he met through...

Host: Wim Kerkhoff Guest: James Davis SUMMARY Project management in the MSP space, including lift and shift vs transformation projects. James Davis notes that many MSPs are struggling with managing projects due to a...

Host: Wim Kerkhoff Guest: Steve Pasiciel SUMMARY Workplace community and employee retention. Steve Pasiciel notes that remote work has led to a loss of community and connection among employees, with many finding...