Kanban boards help MSPs take back control of their work
Visualize your work to understand project progress, accelerate helpdesk dispatch, identify neglected tasks, and crush the bottlenecks that slow down your team.
Integrates with ConnectWise Manage and Datto Autotask PSA.
Understand and accelerate your project, service, and sales work
Watch as tickets, projects, and opportunities move across the boards. The position on the board indicates how the work is progressing in the team’s pipeline.
Drag and drop cards to indicate their status and importance compared to other cards.
See how work is distributed by grouping cards according to project, assigned technician, type, or other properties.
By moving to Kanban with TopLeft, we were able to clear our project backlog, reduce scheduling errors/issues, improve schedule accuracy and customer satisfaction and reduce management/dispatching time.
Find and eliminate neglected work and bottlenecks
Don’t let your service and project tickets fall between the cracks. Kanban highlights neglected work so you can deal with it right away.
And it identifies bottlenecks by visually showing large numbers of tickets in a single status or for a single project or technician.
As a project manager, I can see project tickets broken down by engineer- impossible to do in our PSA!
Your whole team on the same page
Say goodbye to miscommunication and a multitude of tools- everyone can use Kanban boards to communicate about work.
Managers use Kanban to plan and monitor projects and tasks and engineers use it to understand priorities and indicate progress.
You can even use Kanban in meetings and display it on your office signage.
We are able to run meaningful huddles/daily standups now and have been transformed by TopLeft!
From the Blog
TopLeft is excited to announce a new subscription plan for those who need the visibility offered by Kanban boards but don't need to accelerate technician's day-to-day work. It's offered at half the price of the full TopLeft subscription plan. We're also simplifying...
We want you to be able to work faster and more confidently in your MSP, so we're adding a couple of exciting capabilities to TopLeft. Work faster- edit tickets in TopLeft We always want managers and engineers to be able to work faster. Now you can edit general ticket...
Many people use Trello to manage their work. It excels in areas as varied as managing tasks in small-to-medium size projects to personal to-do lists. MSPs love Trello, but those who also use Autotask PSA end up with a problem- they need to either duplicate a lot of...
A selection of successful MSPs who use TopLeft to take back control