Learning Center: Lean and Kanban

    The Client Portal is Here

    A lot of MSPs tell us they have trouble with:

    13 Jul

    Winning the Talent Retention Battle

    MSP leaders that invest in the training and development of their people are sometimes afraid of the possibility that other companies could wind up benefitting from those investments. However, it’s important to remember...

    20 Apr

    Winning the Talent Development Battle

    Building a great team requires more than just hiring great people. Hiring great people is just the start. Talent has to be developed and nurtured over time, and it’s more than just a pat on the back and the occasional...

    20 Apr

    We’ve Launched Two New Training Programs

    We know that you have too much on your plate, and we want you to avoid worrying about how to start receiving results from TopLeft.

    10 Mar

    We’re excited to announce our integration with Nave!

    TopLeft has partnered with Nave to turn your TopLeft board data into immersive graphs. Using TopLeft to implement key Kanban techniques helps you to make the workflow more visible and your team more productive. However,...

    1 Mar

    Webinar January 30- 2 types of boards, recent updates, Q&A time

    We’re introducing a recurring webinar for everyone who wants to know more about Kanban- both Kanban methods as they apply to MSPs, and Kanban the board application from TopLeft.

    30 Jan

    Cherry-picking Tickets Hurts Your Clients

    Allowing your team to cherry-pick tickets or tasks on their list hurts your clients, and you may not even realize this is going on. We know this kind of issue by experience, and that’s one of the reasons why we’ve...

    11 Jan

    Why Technicians Use TopLeft

    Nobody said engineering at an MSP was easy. As if the day-to-day responsibility of handling helpdesk tickets and projects was not enough, technicians and engineers who use ConnectWise or Autotask also have to struggle...

    5 Jan

    Are you feeling micromanaged? Here is why- and what to do about it

    Are you an engineer or a technician working for an MSP? And are you feeling micromanaged? Technician micromanagement at MSPs doesn’t get enough coverage, even though it cripples teamwork and performance.

    18 Nov

    3 Tips for improving project visibility

    If you feel that you are answering the same basic questions over and over, your team members aren’t engaging with projects. If there is confusion about deadlines, deliverables, and workflow, you, as a project manager,...

    2 Sep

    How to bring your project visibility to the next level?

    As a project manager, you know how important project visibility is. You are always working with many projects simultaneously and are full of information that probably no one else has.

    19 Aug

    New Subscription Plan, Pricing, and Licensing

    TopLeft is excited to announce a new subscription plan for those who need the visibility offered by Kanban boards but don’t need to accelerate technician’s day-to-day work. It’s offered at half the price of the full...

    4 May

    New Features- Edit Tickets and Automatically Rank Cards

    We want you to be able to work faster and more confidently in your MSP, so we’re adding a couple of exciting capabilities to TopLeft.

    3 May

    Need to see your Autotask PSA data in Trello? Try this Kanban board instead

    Many people use Trello to manage their work. It excels in areas as varied as managing tasks in small-to-medium size projects to personal to-do lists.

    4 Feb

    How good is your multitasking? Try this simple game to find out

    In the modern world, multitasking is common and everyone thinks they’re good at it. You’re able to frequently switch between a variety of tasks without getting distracted or slowing down, right?

    21 Jan