Learning Center: Lean and Kanban

    The Client Portal is Here

    A lot of MSPs tell us they have trouble with:

    13 Jul

    Webinar January 30- 2 types of boards, recent updates, Q&A time

    We’re introducing a recurring webinar for everyone who wants to know more about Kanban- both Kanban methods as they apply to MSPs, and Kanban the board application from TopLeft.

    30 Jan

    New Subscription Plan, Pricing, and Licensing

    TopLeft is excited to announce a new subscription plan for those who need the visibility offered by Kanban boards but don’t need to accelerate technician’s day-to-day work. It’s offered at half the price of the full...

    4 May

    New Features- Edit Tickets and Automatically Rank Cards

    We want you to be able to work faster and more confidently in your MSP, so we’re adding a couple of exciting capabilities to TopLeft.

    3 May

    Need to see your Autotask PSA data in Trello? Try this Kanban board instead

    Many people use Trello to manage their work. It excels in areas as varied as managing tasks in small-to-medium size projects to personal to-do lists.

    4 Feb

    How good is your multitasking? Try this simple game to find out

    In the modern world, multitasking is common and everyone thinks they’re good at it. You’re able to frequently switch between a variety of tasks without getting distracted or slowing down, right?

    21 Jan

    Are you making use of both key types of Kanban boards?

    The simplest possible Kanban board has columns for Todo, Doing, and Done. This basic layout is used as an example wherever Kanban techniques are taught. It’s an example of a general board, one that tracks any type of...

    7 Jan

    Knock Out Waste in Your MSP- the 7 Kanban Wastes

    Get ready to knock out waste in your MSP! For a long time manufacturers using Kanban have used the 7 Kanban Wastes to identify and eliminate waste in their processes. Did you know MSPs can use the same framework to...

    12 Nov

    Project Management with Kanban- for MSPs

    Ever been frustrated with project management in ConnectWise or Autotask? Yeah- we were too.

    25 Sep

    MS Planner doesn’t work with ConnectWise, but this Kanban board does

    More and more project-focused MSPs are using Microsoft Planner. Planner is a visual tool for arranging work items in columns, showing how work is progressing through a pipeline of work in the team. It’s a form of Kanban...

    27 Aug

    Project boards available in TopLeft Kanban

    TopLeft is very pleased to announce Kanban boards for projects. Now you can visualize your projects (not just project tickets and tasks) as they progress through your team workflows!

    29 Jul

    How Much Neglect is OK? Tips for MSP Service Managers

    Neglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...

    13 Jul

    Neglected Tickets Impact Your MSP Customers and Team in These 5 Ways

    All MSPs suffer from neglected work from time to time. At some MSPs it’s temporary and quickly brought under control. At some MSPs it’s endemic- there’s always numerous tickets that haven’t had any work done recently,...

    6 Jul