Combining AI and Kanban for Effective MSP Project Management

“AI or Kanban for Project Management: Why Choose Just One?” This is a big question in MSP project management: should you go with AI or Kanban? To be honest, this question is like asking whether you should use a...

30 Jan

Background Reading for MSP Managers Implementing Kanban

Transitioning to Kanban with TopLeft shifts your mindset to a new way of organizing, prioritizing, and executing work. It helps you see the bigger picture while managing the small details that keep your MSP’s engine...

24 Jan

Embracing Kanban Over AI Project Management Tools for MSP Teams

AI project management tools came with the promise of increasing workflows. We haved fancy features like predictive analytics, automated scheduling, and complex data processing. Honestly, this is like having a robot...

22 Jan

Unveiling the power of Kanban: Simplicity and Scalability

With many tasks ranging from immediate client requests to long-term projects, MSPs constantly need a system that simplifies their complexities and scales effortlessly as they grow. The essence of Kanban is its ability...

22 Jan

The Top 4 KPIs That Every MSPs Should Know

Every ticket, project, and client interaction shapes the story of businesses. So, let’s talk about time, not just as ticks on a clock but as the essence of being a managed service provider (MSP). Are you utilizing your...

22 Dec

What Is a Kanban Throughput?

The world of MSPs is fast-paced, dynamic, and ever-evolving. As the digital landscape morphs, so must the tools and strategies that drive MSPs. The incorporation of kanban into PSA tools like AutoTask and ConnectWise...

8 Sep

Balancing Act: How Agile and Kanban Thinking Transform Work-Life Balance in MSPs

Maintaining a healthy work life balance in the fast-paced world of Managed Service Providers (MSPs) can often seem like a distant dream. The demands of customers, the ever-evolving technology landscape, and the urgency...

29 Aug

What are Kanban Columns?

In the dynamic world of Managed Service Providers (MSPs), efficiency and clarity in operations are paramount. While countless tools and methodologies are designed to enhance productivity, the Kanban system has emerged...

17 Aug

What is an Agile MSP?

In the world of managed service providers (MSPs), agility is the key to success. But what exactly does it mean to be an Agile MSP? In this article, we'll delve into the concept, popular frameworks, the benefits of...

5 Jul

The Purpose of Establishing WIP Limits

If you are an MSP or a project manager who always finds yourself asking the questions: When can the next client be onboarded? Can we start on a new project already? Do we have enough engineers to accept incoming service...

26 May

The Power of Kanban in Effective KPI Measurement

As Managed Service Providers (MSPs) navigate the dynamic landscape of IT service delivery, they often encounter challenges such as complex workflows, resource allocation, and maintaining high client satisfaction levels....

25 May

Kanban vs. Scrum Board

Kanban boards and Scrum boards are two popular methodologies used by Agile teams to manage their work. Both methodologies are designed to improve team collaboration, increase efficiency, and enhance project...

12 May

What are Kanban Swimlanes?

Kanban is a popular project management methodology that emphasizes continuous delivery and improvement. One of the key components of Kanban is visualizing workflow, and swimlanes are a powerful tool for achieving this...

31 Mar