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We're done with rigidity.

  • The silos

  • The fixed processes

  • The endless planning without adapting

Of course we need agility.

We're MSPs, and client needs evolve constantly. Originating from the 2001 Agile Manifesto signed by seventeen software developers in Utah, Agile is a methodology prioritizing customer collaboration, responding to change, and delivering working solutions in short iterations. Today, Agile powers innovation at industry giants like Google, Apple, and Microsoft, while simultaneously transforming operations at smaller businesses, proving its scalability across organizations of all sizes.

The way teams respond to change should be rapid

Powered by Agile's flexibility and collaboration:

  • Short iterations

  • Regular feedback

  • Continuous adaptation

  • Significant improvements with each practice

This goes beyond processes.

Agile is a mindset of:

  • Flexibility

  • Collaboration

  • Continuous improvement

  • Valuing people over rigid procedures

While visual tools can enable agility, true Agile begins with culture.

  • Deliver incrementally

  • Adapt to change

  • Incrementally improve

What Customers Are Saying

Alex Anderson-1
star
With TopLeft, it takes much less time for me to communicate, assign, and correct statuses. I had a project with 55–60 tickets that needed assignments and status correction. In ConnectWise, it takes me around 45 minutes to complete the job, while in TopLeft, it only took me 13 minutes.
Alex Anderson
Project Manager
Helixstorm
erik
star
By implementing the Agile methods and TopLeft teaching, we increased CSAT to 95%, went from 9% to 22% EBITA, and reduced a 300+ ticket backlog to under 60.
Erik Woodland
Pro Support Engineer
Intermix IT

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Make your MSP truly responsive. Start your Agile journey now.