Learning Center: Lean and Kanban

Kanban for project management goes as far back as the early 1960s, with Industrial Engineer and Businessman Taiichi Ohno creating a simple inventory planning system for Toyota automotive. What pushed him to develop such...

We’re introducing a recurring webinar for everyone who wants to know more about Kanban- both Kanban methods as they apply to MSPs, and Kanban the board application from TopLeft.

Ever been frustrated with project management in ConnectWise or Autotask? Yeah- we were too.

Neglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...

All MSPs suffer from neglected work from time to time. At some MSPs it’s temporary and quickly brought under control. At some MSPs it’s endemic- there’s always numerous tickets that haven’t had any work done recently,...

One challenge faced by every MSP is ensuring that service and project tickets are started, worked, and completed in a reasonable amount of time. Some MSPs have mastered this; others not so much. It’s common for MSPs to...

Where’s the Recording? Missed the webinar or want to review again?

Our good friend, entrepreneur and business coach Manuel Palachuk, is delivering a webinar on March 31 to help you understand the economic implications of what’s happening- and how to survive it.

Wim Kerkhoff– CEO and founder of Kerkhoff Technologies, a Vancouver MSP, and TopLeft Kanban Boards for MSPs

Where’s the Recording? Missed the webinar or want to review again? The recording is available online.

Where’s the Recording? Missed the webinar or want to review again?

This blog post is based on both my experience and learnings from The Lean CEO book by Jacob Stoller, looking closely at what organizations like Toyota were doing in Japan several decades ago. I (Wim) hope to blog more...