Learning Center: Lean and Kanban

    Webinar January 30- 2 types of boards, recent updates, Q&A time

    We’re introducing a recurring webinar for everyone who wants to know more about Kanban- both Kanban methods as they apply to MSPs, and Kanban the board application from TopLeft.

    30 Jan

    Project Management with Kanban- for MSPs

    Ever been frustrated with project management in ConnectWise or Autotask? Yeah- we were too.

    25 Sep

    How Much Neglect is OK? Tips for MSP Service Managers

    Neglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...

    13 Jul

    Neglected Tickets Impact Your MSP Customers and Team in These 5 Ways

    All MSPs suffer from neglected work from time to time. At some MSPs it’s temporary and quickly brought under control. At some MSPs it’s endemic- there’s always numerous tickets that haven’t had any work done recently,...

    6 Jul

    3 Problems That Cause Neglected Tickets in MSPs

    One challenge faced by every MSP is ensuring that service and project tickets are started, worked, and completed in a reasonable amount of time. Some MSPs have mastered this; others not so much. It’s common for MSPs to...

    26 Jun

    MSP Project Management with Kanban – Webinar

    Where’s the Recording? Missed the webinar or want to review again? The recording is available online.

    24 Apr

    Economic Storm Business Survival Guide

    Our good friend, entrepreneur and business coach Manuel Palachuk, is delivering a webinar on March 31 to help you understand the economic implications of what’s happening- and how to survive it.

    26 Mar

    Remote Work Partner Roundtable

    Wim Kerkhoff– CEO and founder of Kerkhoff Technologies, a Vancouver MSP, and TopLeft Kanban Boards for MSPs

    20 Mar

    Taking control of Service Delivery – Webinar

    Where’s the Recording? Missed the webinar or want to review again? The recording is available online.

    18 Mar

    Streamline Project Management in Autotask and ConnectWise – Webinar

    Where’s the Recording? Missed the webinar or want to review again? The recording is available online.

    20 Feb

    Lean CEO – Redefining work and respecting IT workers

    This blog post is based on both my experience and learnings from The Lean CEO book by Jacob Stoller, looking closely at what organizations like Toyota were doing in Japan several decades ago. I (Wim) hope to blog more...

    7 Oct

    What it means to be DOING Kanban

    So I’ve been thinking about this question for a while… what does it mean to be doing Kanban? Obviously I’ve been committed to Kanban for a while as we’ve built a solution around it, but even though we have all kinds of...

    11 Jun