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The TopLeft Blog

Boost your MSP's efficiency with actionable strategies for project management and workflows using the Agile and Kanban methods.

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Taking control of Service Delivery – Webinar

Where’s the Recording? Missed the webinar or want to review again? The recording is available online.

18 Mar

Ticket and Task Assignments and Time Entries in Autotask

Autotask users can now use Kanban for two common cases:

2 Mar

Streamline Project Management in Autotask and ConnectWise – Webinar

Where’s the Recording? Missed the webinar or want to review again?

20 Feb

Webinar – Autotask December Update December 20

We’ve been working very hard on Kanban boards for Autotask and want you to know the latest news! Join the webinar to hear:

13 Dec

Announcing TopLeft

CW Kanban, the maker of Kanban boards for ConnectWise and Autotask, is now TopLeft!

13 Dec

ConnectWise Activities available in CW Kanban

It’s finally here! You can now create Kanban boards that show ConnectWise Activities.

22 Oct

Time Entry Enhancements

In May we introduced the capability to enter time in CW Kanban– it was one of our top-requested features. We got lots of great feedback- many ?’s and plenty of requests for enhancements. We wanted to let you know that...

14 Aug

CW Kanban Update Webinar- August 6, 2019- Registration & Recording

Missed the webinar? No problem- we recorded it for you.

6 Aug

Mobile Improvements

Many people have asked us about mobile access for CW Kanban, to help technicians and anyone else who frequently works away from their desktop computers. Until now, CW Kanban has been difficult (actually broken) to use...

29 Jul

How your MSP techs can always work on the #1 priority, without wasting time scheduling

Every day in an MSP, decisions are made about what tickets the technicians should work on. Usually, this results in a dilemma: Do technicians select tickets all by themselves? This is fast and easy but has some big...

3 Jun
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Capacity Planner
Having a Hard Time Planning Your Team's Capacity?
Project delays and team burnout don't have to be the norm. With our free Capacity Planner Template, you'll easily see when your team can take on and finish new projects-without overloading them or missing critical commitments. It's simple, effective, and battle-tested in our founder's MSP!