The TopLeft Blog
Boost your MSP's efficiency with actionable strategies for project management and workflows using the Agile and Kanban methods.
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How Much Neglect is OK? Tips for MSP Service Managers
Neglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...
Neglected Tickets Impact Your MSP Customers and Team in These 5 Ways
All MSPs suffer from neglected work from time to time. At some MSPs it’s temporary and quickly brought under control. At some MSPs it’s endemic- there’s always numerous tickets that haven’t had any work done recently,...
3 Problems That Cause Neglected Tickets in MSPs
One challenge faced by every MSP is ensuring that service and project tickets are started, worked, and completed in a reasonable amount of time. Some MSPs have mastered this; others not so much. It’s common for MSPs to...
MSP Project Management with Kanban – Webinar
Where’s the Recording? Missed the webinar or want to review again?
Economic Storm Business Survival Guide
Our good friend, entrepreneur and business coach Manuel Palachuk, is delivering a webinar on March 31 to help you understand the economic implications of what’s happening- and how to survive it.
Getting Ready to Accelerate Out of The Hairpin Curve
Business won’t be the same even when the crisis is over. Wim Kerkhoff, founder of TopLeft and the MSP Kerkhoff Technologies, shares thoughts on remote work and four things you can do to prepare your MSP to be better...
Remote Work Partner Roundtable
Wim Kerkhoff– CEO and founder of Kerkhoff Technologies, a Vancouver MSP, and TopLeft Kanban Boards for MSPs
Taking control of Service Delivery – Webinar
Where’s the Recording? Missed the webinar or want to review again? The recording is available online.
Ticket and Task Assignments and Time Entries in Autotask
Autotask users can now use Kanban for two common cases:
Streamline Project Management in Autotask and ConnectWise – Webinar
Where’s the Recording? Missed the webinar or want to review again?
Introducing Calendar Dispatch and Schedule Indicators
We’ve introduced a few powerful new features in TopLeft boards that help you and your team keep track of work in calendars. These are very useful if you manage work by assigning to calendars.
Webinar – Autotask December Update December 20
We’ve been working very hard on Kanban boards for Autotask and want you to know the latest news! Join the webinar to hear:
Announcing TopLeft
CW Kanban, the maker of Kanban boards for ConnectWise and Autotask, is now TopLeft!
