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Why TopLeft + CloudRadial?

Despite CloudRadial's client portal capabilities, MSPs still struggle with frustrated clients demanding project transparency. CloudRadial users face common challenges that impact client communication:
  • Limited client visibility into project status and progress
  • Difficult for clients to track ticket progress across different stages
  • Clients struggle to identify which tasks require their action
  • Too many "status update" meetings consuming valuable time
  • Frequent "what's happening with my ticket?" client inquiries TopLeft keeps all your projects and tickets in CloudRadial while adding the clear, visual boards clients need to stay informed about their project status.

TopLeft keeps all your projects and tickets in your PSA (where it belongs) while adding the clear, visual boards clients need to stay informed about their project status. 

"We improved net profit from 9% to 22%" 

- Scott Taylor, CEO at Elixo Technologies

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Battling Client Communication Challenges? 

With CloudRadial and TopLeft integration, your MSP will: 

  • Eliminate Client Queries - Clients access real-time project updates, ending "What's happening with my ticket?" questions 
  • Prevent Project Delays - TopLeft's Kanban boards clearly show client action items, keeping projects moving 
  • Adapt to Changing Requirements - Quickly adjust to evolving client needs without disrupting workflow 
  • Enhance Team Coordination - Improve collaboration through clear visibility of everyone's responsibilities 
  • Streamline Task Management - Visual organization ensures your team knows every task's status at a glance 
  • Build Client Trust - Transparent project progress windows keep clients informed and in control 

CloudRadial-Specific Benefits

CloudRadial's client portal provides a solid foundation, but TopLeft adds crucial visual capabilities for client transparency:
  • Visual project transparency for clients – Clients view real-time project updates directly on TopLeft Kanban boards via CloudRadial 
  • Integrated experience without extra chasing – Clients no longer need to contact project managers for updates—everything is accessible in one place 
  • Client Portal available with or without CloudRadial – TopLeft’s Client Portal works independently and is included in the standard application 
CloudRadial

What Our Clients Are Saying

Ross Sardi
star
We were looking for something to use in our Technical Account Management space to have a Kanban-style planner board that our TAMS and our customers could work with each other on tracking actions and doing their day-to-day.
Ross Sardi
CEO
First Focus
Steve Psaradellis
star
We were able to move our average project delivery from negative efficiency to positive 58% efficiency. So we finish projects now with an average of 1/3 time left over! TopLeft is an extremely affordable investment, considering the costs of switching PSAs and the efficiency improvements.
Steve Psaradellis
CEO
TEBA
Scott Patsy - CIT
star
The big AHA moment was when I could click on the magnifying glass on a project drill into the tickets for the project. OH MY GOSH. As a project manager I see my own projects- but to talk w/ clients you need to know about the individual tickets. It gives project managers a better way to manage project milestones.
Scott Patsy
Manager
Strategic Engagement at CIT

TopLeft and CloudRadial Integration (Full Video)

You can watch the YouTube video below for more details about this integration.

 

Want to Learn More About How TopLeft Can Improve Your Client Relationships?

No Sales, just us listening and understanding you and your customers’ goals then showing you exactly how you and your customers can achieve them using CloudRadial with TopLeft 

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