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Effective Daily Huddles
One of our own company goals for this quarter is implementing effective daily huddles as part of our Lean/Agile initiatives. Since daily huddles are valuable to any company (whether you use Connectwise or not, or Kanban or not), I thought I would share my research and what I’ve learned.
See attached (or click here for higher res) for a picture I took on Friday of our own team meeting around our CW Kanban on a large screen LCD monitor. We are seeing some great early results and have a lot more planned!
I found this article on how to run a kick ass daily standup. (Funnily enough – everyone is sitting in their picture….) Here is my summary of the key DOs and DON’Ts:
DO:
- Have a clear purpose: improve communication and project/service flow
- Have dedicated time (we meet daily at 9:29am), space, and equipment. We use a Polycom speakerphone and 65″ LCD monitor, and are working on adding Zoom conferencing with wide angle webcam.
- Have a good quarterback
- Use visual aids to help with workflow, prioritization and accountability
- Focus on the critical path to optimal flow, and how to optimize the bottlenecks and constraints
- Reprioritize work loads
- Huddle 3-5 times per week
- Start and end on time
DON’T:
- Waste precious time gettting remote people dialed in, people out of other meetings etc.
- Have in-depth technical conversations
- Simply do a status update “I did X yesterday and plan to do Y today”
- Use out of date information. If using a physical or digital Kanban board, make sure it is always accurate and realtime
- Ignore early warning signs that people’s time is being wasted
- Micromanage the huddles… the team is supposed to own and run them!