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Boost your MSP's efficiency with actionable strategies for project management and workflows using the Agile and Kanban methods.

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How to Visualize any ConnectWise Process

I was speaking last week with an MSP consultant in the UK, and he asked for a demo of creating a Kanban for their desired work process (weekly work sprints). One of their big goals is to avoid strict scheduling/dispatch...

19 Feb

Why It’s Important to Visualize Your Work

In an earlier blog post, Wim offered some important information on how to visualize our work. Check out the full post here, but here are some of the related highlights of that post: Start as simple as you can but no...

1 Feb

Exposing Time Theft to Optimize Work & Flow

I ask this question daily: How can we optimize workflow?

17 Jan

Guest Podcast with Todd Kane from Evolved Management Consulting

Recently, Wim Kerkhoff, our CEO, was a guest on Todd Kane’s podcast Evolved Management Consulting. Wim shared his thoughts on the Kanban methodology as well has his experience developing the CWKanban product for...

27 Dec

Understanding the difference between PUSH and PULL

Push vs Pull Our friend Manuel Palachuck just published a blog post on Push vs Pull that I thought explains it quite clearly. It is a big cultural and organizational change from traditional management methods (dispatch,...

1 Jun

Kanban Implementation Roadmap for Beginners

Kanban Implementation Here is a draft of a work-in-progress guideline on implementing Kanban in a Connectwise environment. This is based on our experiences and research so far, and will continue to evolve as we mature...

18 May

How to run Effective Daily Huddles

Effective Daily Huddles One of our own company goals for this quarter is implementing effective daily huddles as part of our Lean/Agile initiatives. Since daily huddles are valuable to any company (whether you use...

8 May

Top 5 reasons why people take on more work then they have capacity to do

Rotting Fruit On the weekend I stumbled upon this YouTube video of how an IT Operations team used Kanban to improve their world for Project and Service delivery. Great ideas and different ways of looking at old...

1 May
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Capacity Planner
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