The TopLeft Blog

What is SOC 2 Type II Compliance? When IT service companies want to show they're serious about security, they get SOC 2 Type II certified. This badge means they follow strict rules to keep their data safe. It's a big...

Identifying the Need for Change in Your MSP Operations For 25 years, TEBA has been Australia’s go-to Citrix specialist, delivering top-tier end-user computing projects for large and mid-sized organizations. Despite...

Have you been on the brink of making a business decision but found yourself saying, “Let’s wait a bit”? Many MSPs like you express interest in optimizing their operations but hesitate, wanting to wait until the perfect...

Are you introducing new tools into your workplace? Whether it’s the latest software for managing client tickets or an innovative project management platform, getting your team on board, especially your technicians, can...

Switching to a new project management tool can be a huge leap. It means you’re setting out to change how your team thinks, communicates, and tackles their work daily. That’s no small feat! So, why do companies make the...

Every ticket, project, and client interaction shapes the story of businesses. So, let’s talk about time, not just as ticks on a clock but as the essence of being a managed service provider (MSP). Are you utilizing your...

MSP leaders that invest in the training and development of their people are sometimes afraid of the possibility that other companies could wind up benefitting from those investments. However, it’s important to remember...

Building a great team requires more than just hiring great people. Hiring great people is just the start. Talent has to be developed and nurtured over time, and it’s more than just a pat on the back and the occasional...

We’re introducing a recurring webinar for everyone who wants to know more about Kanban- both Kanban methods as they apply to MSPs, and Kanban the board application from TopLeft.

In the modern world, multitasking is common and everyone thinks they're good at it. You're able to frequently switch between a variety of tasks without getting distracted or slowing down, right?

Get ready to knock out waste in your MSP! For a long time manufacturers using Kanban have used the 7 Kanban Wastes to identify and eliminate waste in their processes. Did you know MSPs can use the same framework to...

Business won’t be the same even when the crisis is over. Wim Kerkhoff, founder of TopLeft and the MSP Kerkhoff Technologies, shares thoughts on remote work and four things you can do to prepare your MSP to be better...

CW Kanban, the maker of Kanban boards for ConnectWise and Autotask, is now TopLeft!

Does this sound familiar?