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The TopLeft Blog
Boost your MSP's efficiency with actionable strategies for project management and workflows using the Agile and Kanban methods.
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Making it easier for engineers to enter time
As I heard at a ConnectWise Share (User Group) event recently from Sea-Level Operations, if a computer shop received 8 new computers a day and threw out 3, they would go out of business real quick. In the service...
15
May
Updated Board Design, Time Entry Support, and Free Training
Here’s a quick heads-up about changes at CW Kanban that will make your life better. Do share this post with your team members so they too could benefit from these updates!
13
May
Custom Cards, New Filters, and Licensing
It’s time to add some colour to CW Kanban! Over the last year we have been syncing more and more data about your ConnectWise tickets. This has helped identify ticket neglect, blocks, or resource mis-management. Now that...
26
Feb
Like Trello, but fully integrated to ConnectWise PSA
Trello vs TopLeft Visual If you're an MSP with ConnectWise PSA, HaloPSA or Datto Autotask already struggling with 180+ open tickets and projects running 30% over budget, you know you need a better way. But with stressed...
14
Mar
How to Visualize any HaloPSA Process
I was speaking last week with an MSP consultant in the UK, and he asked for a demo of creating a Kanban for their desired work process (weekly work sprints). One of their big goals is to avoid strict scheduling/dispatch...
19
Feb
Why It’s Important for HaloPSA MSPs to Visualize Their Work
In an earlier blog post, Wim offered some important information on how to visualize our work. Check out the full post here, but here are some of the related highlights of that post: Start as simple as you can but no...
1
Feb
Kanban Implementation Roadmap for Beginners
Kanban Implementation Here is a draft of a work-in-progress guideline on implementing Kanban in a Connectwise environment. This is based on our experiences and research so far, and will continue to evolve as we mature...
18
May
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Capacity Planner
Having a Hard Time Planning Your Team's Capacity?
Project delays and team burnout don't have to be the norm. With our free Capacity Planner Template, you'll easily see when your team can take on and finish new projects-without overloading them or missing critical commitments. It's simple, effective, and battle-tested in our founder's MSP!