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The TopLeft Blog

Boost your MSP's efficiency with actionable strategies for project management and workflows using the Agile and Kanban methods.

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How TopLeft Kanban Helped MSP EK Computers Save 90 Minutes Every Week

Let me tell you about Jacob Stout who benefitted a ton from TopLeft Kanban. He's been doing IT work at EK Computers for years. You know, the stuff that keeps businesses running. This includes cloud migrations, network...

30 Jul

How IT Managed Service Provider Black Tip Achieved Sub-3 Minute Response Times with Kanban

"We've hit sub-3-minute average response times across all clients and all issues ever since joining TopLeft. I can go back through all history and prove it." - Matthew Bookspan, Founder, Black Tip MSP

20 Jul

The Champion's Playbook: How to Sell Kanban to Skeptical MSP Technicians

When Your Techs Are Getting Pulled in Every Direction Picture this: It's Monday morning, and your L2 tech just opened their PSA to find 47 tickets in queue. Some are urgent firewall issues, others are password resets...

9 Jul
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Capacity Planner
Having a Hard Time Planning Your Team's Capacity?
Project delays and team burnout don't have to be the norm. With our free Capacity Planner Template, you'll easily see when your team can take on and finish new projects-without overloading them or missing critical commitments. It's simple, effective, and battle-tested in our founder's MSP!