BLOGS

As an MSP, have you struggled to fully understand work in progress and how to advance it to completion?

Missed the webinar? No problem- we recorded it for you.

Every day in an MSP, decisions are made about what tickets the technicians should work on. Usually, this results in a dilemma: Do technicians select tickets all by themselves? This is fast and easy but has some big...

CW Kanban is making MSPs more efficient all over the world. Here’s what someone told us on our website chat not long ago: “You have solved all my Connectwise problems for the last 7 years!“

Here’s a quick heads-up about changes at CW Kanban that will make your life better. Do share this post with your team members so they too could benefit from these updates!

A lot has been happening at CW Kanban over the past few months. We’ve made steady improvements to the application and have improved other parts of the business too. Here are some of the things we’ve been working on and...

In February, Wim hosted a joint webinar with Manuel Palachuk. We covered the Mindset, Methods, and Tools for Agile Service Delivery with many in attendance. Click here to request the recording and access the slidedecks,...

It’s been way too long since I sent out some Lean/Kanban education! In January I did a post on Visualizing Neglected Work, based on Dominica DeGrandis’s book, which was well received. I have heard from multiple people...

I ask this question daily: How can we optimize workflow?