Kanban Boards for Datto Autotask PSA. A more efficient way to manage MSP workflows
Overwhelmed by the ticket backlog, endless meetings, and angry client calls? Kanban Boards by TopLeft help you better manage your projects and engineering teams, and keep your clients happy.
- Get your teams on the same page
- Stop work from falling through the cracks
- Avoid miscommunication
- Manage projects with fewer clicks
- Reduce micromanagement (and the number of meetings)
Two-way integration with Datto Autotask
It shows you the data you already have so it's instantly useful. And it eliminates entering data in two systems.
For Project & Service Managers
Avoid miscommunication by having your team use the same tool and see the same data
Visualize multiple projects at a time
Prevent large ticket backlogs by limiting work in progress, by project, individual engineer, ticket priority, or queue
Identify and address problem tickets and bottlenecks faster with automatic color highlights
Assign tasks to engineers much faster than in your PSA
Ensure your engineers know what they need to do next without wasting your time looking for free spots in their calendar
Understand what ticket to work on next without having to keep up with a strict calendar schedule
Reduce overwhelm by visualizing today’s priorities
Enter ticket time and notes, edit ticket title, due date, and other general fields directly from TopLeft (the data will be automatically synced with your PSA)
Change a ticket status by simply drag-and-dropping it into a different column
Quickly see and fix your problem tickets (and avoid the dreaded "Can I get an update on this?" emails from your clients)
Have a single place to show all your work to discuss it with your manager and team faster and more efficiently
Datto Autotask vs. TopLeft
TopLeft shows you the tickets, tasks, and projects you already have in Datto Autotask, but in a way that's much easier to understand.
Show service and project tickets
Manage engineer's work and schedule
Track your project portfolio
Only in TopLeft
There is no equivalent in Datto AutoTask
See details of multiple projects
Show the details of all your projects on a single page. No more clicking and waiting while you view a single project at a time in Datto Autotask.
Highlighting problem tickets
Easily find problem tickets by highlighting stalled, overdue, or overbudget work.
Flexible ranking of tickets
Rank tickets to organize your team's work, making it easy to communicate about your highest priorities.
Request a live demo
Got 45 minutes to spare? Let us show you what TopLeft can do for your MSP company. No strings attached.
I appreciate the ease of being able to input time into tasks. The UI is far easier to navigate than in Autotask.
I also have a more visually friendly view of all projects and tasks with their associated status. It is very helpful to see what’s going on project wise at a glance.
Erik Woodland, Pro Support Engineer Intermix IT
The big AHA moment was when I could click on the magnifying glass on a project to drill into the tickets for the project. OH MY GOSH.
As a project manager I see my own projects- but to talk w/ clients you need to know about the individual tickets. It gives project managers a better way to manage project milestones.
Scott Patsy, Manager of Strategic Engagement CIT
I had a 90-minute meeting each week to review projects, clicking through Autotask to prioritize and get them in the right status. With TopLeft this took just over 30 minutes.
Steven Burke, Professional Services Consultant MacroConnect