Trusted by 150 MSP Happy Customers Worldwide

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Features

MONITOR TEAM

MONITOR TEAM
PROGRESS

TopLeft transforms AutoTask into a more visually interactive platform with Kanban boards, enhancing visibility across all projects and team activities. With these boards, you can see the status of tasks, progress of projects, and the distribution of workloads in a clear, graphical format.

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ACCELERATED HELP DESK

ACCELERATED HELP DESK DISPATCH

Accelerated help desk dispatch in TopLeft enhances the efficiency of ticket management systems within AutoTask. Streamlining the dispatch process allows quicker response times and improved customer service management, making it an essential tool for MSP help desks.

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SWIMLANE
WORKFLOWS

Swimlane workflows in TopLeft bring an added layer of organization to AutoTask’s capabilities. They allow for better task management by categorizing them based on different criteria, such as project, priority, or team member.

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Manage multiple projects in a single simplified board with TopLeft's AutoTask integration

Breakdown work, assign efficiently, and deliver results with TopLeft's AutoTask integration.

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REAL-TIME VISUAL

REAL-TIME VISUAL
UPDATE

Changes in task status, project progression, or team assignments in AutoTask are instantaneously reflected on the Kanban board. This ensures that all team members have up-to-date information, facilitating more informed decision-making and quicker adjustments to project plans.

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CUSTOMIZABLE

CUSTOMIZABLE
VIEWS

Managers can tailor the boards to show data that is most pertinent to their needs, whether it’s tracking the progress of specific projects, monitoring team workload, or observing the flow of tasks through various stages of completion.

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DIRECT TICKET AND

DIRECT TICKET AND
TASK MANAGEMENT

Use the Kanban board to manage tickets and tasks directly, with the ability to prioritize, assign, and reassign tickets/tasks through a simple drag-and-drop interface. This reduces the complexity and time taken to manage tickets/tasks traditionally.

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See why TopLeft is the top choice for MSPs

Join over 200 MSPs using TopLeft to gain visibility, remove bottlenecks, and reduce costs.

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CUSTOMER STORIES
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★ ★ ★ ★ ★
Steve Psaradellis - CEO of TEBA - AU

We were able to move our average project delivery from negative efficiency to positive 58% efficiency. So we finish projects now with an average of 1/3 time left over!

TopLeft is an extremely affordable investment, considering the costs of switching PSAs and the efficiency improvements.

★ ★ ★ ★ ★
Judi Noell Baker - Sevice Desk Manager, Seitel Systems

We see value in using TopLeft.

We have seen firsthand how it has helped us visualize our workflows, identify bottlenecks and continuously improve our processes.

We've even brought in new team members who were able to rapidly get up to speed with TopLeft.

★ ★ ★ ★ ★
Te'neyl Hagman-Simpson - Director of Technical Ops - Morgan Birgé

Morgan Birgé improved efficiency and ticket management by implementing Top Left, leading to better utilization and faster response times for customers.



We have reduced ticket queue from 180 to under 100, and enhanced tech utilization, with some improving from 30% to 60%.

★ ★ ★ ★ ★
Frank Hannaford - Solutions Architect at CoreTech

Straight-forward implementation of Kanban for Project Management that is fully integrated with ConnectWise PSA!.

We manage a lot of Projects (40 - 60 at a time) and TopLeft has proven to improve focus and save time capturing critical information needed to keep projects on schedule!

★ ★ ★ ★ ★
Scott Patsy - Manager of Strategic Engagement at CIT

The big AHA moment was when I could click on the magnifying glass on a project drill into the tickets for the project. OH MY GOSH.

As a project manager I see my own projects- but to talk w/ clients you need to know about the individual tickets. It gives project managers a better way to manage project milestones.

★ ★ ★ ★ ★
Sarah Ellis - CIO at Clear Guidance - Austin, Tx

TopLeft turned project management from staring at huge lists, impossible to prioritize, into easily digestible, very visually compelling information.

We are no longer looking at a mountain of data wondering how to break it up. It’s already broken up for us by TopLeft, which makes it much easier to see the flow of tickets.

Before, we also weren’t able to see projects side-by-side—something we can now do thanks to TopLeft.

Give AutoTask the ability to do more with TopLeft’s Kanban boards

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Optimize and maximize your use of AutoTask as a PSA tool. With our Kanban Boards, your strategy for monitoring and managing your queues becomes more cohesive, streamlined, and effortless.

Ready to proceed with the integration?

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