Boost Client Retention
with CloudRadial Integration

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TopLeft integrated with CloudRadial enables your clients to have detailed information about each project (ticket statuses), improving their full visibility. 

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Key Benefits

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ELIMINATE CLIENT QUERIES

Say goodbye to the constant "What's happening with my ticket?" questions. With TopLeft and CloudRadial, your clients have 
real-time access to the latest project updates, eliminating the need for back-and-forth communication.

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REDUCE UPDATE MEETINGS

Spend less time in meetings providing client project updates. Our integration ensures they're always informed, allowing you to 
focus on completing the work.

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PREVENT PROJECT DELAYS

Stop projects from stalling due to clients forgetting action items. TopLeft's Kanban boards clearly show which tasks are pending 
client action, keeping everything moving smoothly.

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ELIMINATE CLIENT QUERIES

Client needs can change in the blink of an eye. TopLeft and CloudRadial make it easy to adapt to these changes quickly,  ensuring projects stay on track without the hassle.

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ENHANCED TEAM COORDINATION

Our integration fosters better teamwork by clarifying what everyone is working on. This visibility leads to improved collaboration and faster project completion.

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STREAMLINED TASK MANAGEMENT

TopLeft's boards organize all your tasks visually, ensuring your team knows the status of each item at a glance. This clarity helps keep your projects on schedule and prevents important tasks from being overlooked.

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BUILD CLIENT TRUST

By providing clients with a window into their project's progress, you keep them informed and build their trust in your ability to deliver. They'll appreciate the transparency and the control it gives them over the project lifecycle.

See why TopLeft is the top choice for MSPs

Join over 180 IT Service Provider using TopLeft to gain visibility, remove bottlenecks, and reduce costs
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★ ★ ★ ★ ★
Steve Psaradellis - CEO of TEBA - AU

We were able to move our average project delivery from negative efficiency to positive 33% efficiency. So we finish projects now with an average of 1/3 time left over!

TopLeft is an extremely affordable investment, considering the costs of switching PSAs and the efficiency improvements.

★ ★ ★ ★ ★
Judi Noell Baker - Sevice Desk Manager, Seitel Systems

We see value in using TopLeft.

We have seen firsthand how it has helped us visualize our workflows, identify bottlenecks and continuously improve our processes.

We've even brought in new team members who were able to rapidly get up to speed with TopLeft.

★ ★ ★ ★ ★
Frank Hannaford - Solutions Architect at CoreTech

Straight-forward implementation of Kanban for Project Management that is fully integrated with ConnectWise PSA!.

We manage a lot of Projects (40 - 60 at a time) and TopLeft has proven to improve focus and save time capturing critical information needed to keep projects on schedule!

★ ★ ★ ★ ★
Scott Patsy - Manager of Strategic Engagement at CIT

The big AHA moment was when I could click on the magnifying glass on a project drill into the tickets for the project. OH MY GOSH.

As a project manager I see my own projects- but to talk w/ clients you need to know about the individual tickets. It gives project managers a better way to manage project milestones.

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Sarah Ellis - CIO at Clear Guidance - Austin, Tx

TopLeft turned project management from staring at huge lists, impossible to prioritize, into easily digestible, very visually compelling information.

We are no longer looking at a mountain of data wondering how to break it up. It’s already broken up for us by TopLeft, which makes it much easier to see the flow of tickets.

Before, we also weren’t able to see projects side-by-side—something we can now do thanks to TopLeft.

Transform how you interact with your clients

Keep your clients informed and build their trust in your ability to deliver by providing a window into their project's progress, and corresponding action items.

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CloudRadial is your all-in-one platform for seamless client communication, providing an integrated space for everything from ticketing and service catalogs to reporting and project planning. CloudRadial is the gateway to project transparency and efficient service ticket management. Integrating with TopLeft, CloudRadial transforms how MSPs interact with their clients, offering a holistic view of project and service ticket statuses through intuitive Kanban boards

Within CloudRadial, your clients gain direct access to their project details displayed on TopLeft's intuitive Kanban boards, ensuring they have the latest updates at their fingertips without the need to chase down project managers.

While CloudRadial enhances the client experience, it's not a prerequisite for accessing TopLeft's Client Portal. The Client Portal feature is available through the standard TopLeft application, independent of CloudRadial.

Ready to proceed with the integration?

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