Learning Center: Lean and Kanban

    Project boards available in TopLeft Kanban

    TopLeft is very pleased to announce Kanban boards for projects. Now you can visualize your projects (not just project tickets and tasks) as they progress through your team workflows!

    29 Jul

    How Much Neglect is OK? Tips for MSP Service Managers

    Neglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...

    13 Jul

    Neglected Tickets Impact Your MSP Customers and Team in These 5 Ways

    All MSPs suffer from neglected work from time to time. At some MSPs it’s temporary and quickly brought under control. At some MSPs it’s endemic- there’s always numerous tickets that haven’t had any work done recently,...

    6 Jul