The TopLeft Blog
Boost your MSP's efficiency with actionable strategies for project management and workflows using the Agile and Kanban methods.
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Project boards available in TopLeft Kanban
AutotaskConnectWiseKanbanUpdatesTopLeft is very pleased to announce Kanban boards for projects. Now you can visualize your projects (not just project tickets and tasks) as they progress through your team workflows!
29
Jul
How Much Neglect is OK? Tips for MSP Service Managers
Project and Service DeliveryKanbanManagement MethodsNeglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...
13
Jul
Neglected Tickets Impact Your MSP Customers and Team in These 5 Ways
Project and Service DeliveryKanbanManagement MethodsAll MSPs suffer from neglected work from time to time. At some MSPs it’s temporary and quickly brought under control. At some MSPs it’s endemic- there’s always numerous tickets that haven’t had any work done recently,...
6
Jul
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Capacity Planner
Having a Hard Time Planning Your Team's Capacity?
Project delays and team burnout don't have to be the norm. With our free Capacity Planner Template, you'll easily see when your team can take on and finish new projects-without overloading them or missing critical commitments. It's simple, effective, and battle-tested in our founder's MSP!