Podcast Ep 10 | Roles in Projects

Host: Wim Kerkhoff
Guest: James Davis

SUMMARY\

We often take our most expereinced tech and make him the project manager and it very rarely works well. This is good enough to start out with if its a 5 person MSP. But when you start making more sales and projects start coming in more consistently that stops working. Listen to this episode to find out what are the ‘must-haves’ for a successful project manager.

00:00 Introduction and welcome back

01:54 Importance of finding the right project manager for the organization

04:27 Transitioning from a senior tech to a project coordinator

09:25 Scaling up projects and the need for a project team structure

13:10 Transitioning from lead project engineer to project coordinator

16:15 Projects in MSPs don’t need full project management methodology

19:08 Establishing project coordinator and project lead roles

22:23 Clear accountabilities and responsibilities for project success

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