Podcast Ep 19 Part 1 | Embracing Agile Development
· Agile
Host: Wim Kerkhoff
Guest: Matthew Bookspan
SUMMARY
Matthew Bookspan shares how he pivoted to using the Agile (working in short cycles and adjusting as you go; it suits service and project teams, not only software) method from using the traditional Waterfall approach.
00:00 - Introduction to Agile Approach
00:21 - Belief in Agile Model
01:09 - Introduction to Guest Speaker Matthew Bookspan
02:00 - Embracing Agile Development
02:56 - Challenges of Agile Implementation in an MSP
06:09 - Managing Work and Daily Huddles
06:25 - Onboarding New Team Members
07:14 - Embracing Single Task Focus
08:01 - Scaling with Kanban Method
09:05 - Unlocking Projects through Separate Boards
09:55 - Hyper Responsiveness as a Differentiator
11:29 - Onboarding Process and Automation
12:27 - Ticket Management and Automation
13:50 - Ticket Closure Process
14:58 - Project Management Approach
16:05 - Managing Client Onboarding Projects
16:57 - Running Meetings and Flexibility
17:28 - Converting Others to Agile Methodology
18:39 - Interest in Agile Methodology among MSPs
19:28 - Longevity of Agile
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