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Mozaruk Consulting

Monica Ozaruk, Founder

ConnectWise cleanup with a Lean manufacturing eye: statuses, boards and Kanban, to a calm run state.

Works with
ConnectWise

Monica helps MSPs clean up their PSA, simplify operations, and reach a calm, confident run state. With a background in ERP and Lean (a method for cutting waste and delays out of how work moves) manufacturing, she brings deep systems expertise and hands-on experience reducing waste in ConnectWise. Through remote consulting and clear training videos, she moves MSPs from chaos to clarity, often in 90 days or less.

Monica specializes in

  • Cleaning up workflows, statuses and project boards
  • Mapping Kanban boards for better visibility and engagement
  • Aligning PSA setup with Agile (working in short cycles and adjusting as you go; it suits service and project teams, not only software) practice
  • Supporting full TopLeft adoption across teams

Monica Ozaruk on reaching a calm run state in ConnectWise

Intro · June 2025 · 9 min

Work with Monica

ConnectWise cleanup with a Lean manufacturing eye: statuses, boards and Kanban, to a calm run state.

Email Monica

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