TopLeft vs Proxuma for MSPs: clearer workflows, broader PSA integrations (ConnectWise, HaloPSA, Autotask), and project plus service in one.
When you’re buried under 180 or more tickets, Proxuma and TopLeft can seem similar at first glance. The real difference is that Proxuma relies on an Autotask-only integration, which locks you into a single PSA and limits how you manage work through its drag-and-drop automation.
TopLeft gives you back control. It connects directly with the PSAs your team already uses and shows every ticket and project in one shared view. It keeps technicians, engineers, coordinators, and managers aligned with clear visibility so projects finish faster and operations keep improving.
| Features | TopLeft | Proxuma |
|---|---|---|
| Where they differ | ||
| PSA Integrations | ConnectWise, HaloPSA, Autotask | Autotask only |
| Team Collaboration Tools | Built for all team members with role-specific views | Engineer, planner, and project manager focused |
| All Features Included on Plan | Transparent pricing, and license add-ons | Unknown pricing tiers |
| Agile-Friendly Interface | Built-in forecasting for projects & workloads | Traditional project management approach |
| Service + Project Management | Integrated service delivery and project workflows | Strong project focus with service call integration |
| Outlook Integration | Not yet | Native Outlook integration with calendar sync |
| Template System | Time entry templates today; project templates not yet | Project template library with rapid deployment |
| Multi-PSA Flexibility | Works with top 3 PSAs | Autotask dependency creates vendor lock-in |
| Workflow Philosophy | Agile/Lean methodology focus | Traditional project management with automation |
| What both do | ||
| Real-Time Work Visualization | Kanban boards with WIP limits and swimlanes | Drag-drop timeline interface |
| Task Prioritization | Manual control with full team visibility | Advanced filtering and sorting capabilities |
| Capacity Planning | Built-in. Weekly capacity per engineer against scheduled project hours, with overloads in red | Resource capacity forecasting weeks/months ahead |
| Setup Time | PSA connects in 15 minutes; the Concierge onboarding call is one hour | 15 minutes setup |
| Bulk Operations | Bulk updates | Advanced bulk edit capabilities |
PSA Integrations
TopLeft
Proxuma
Team Collaboration Tools
TopLeft
Proxuma
All Features Included on Plan
TopLeft
Proxuma
Agile-Friendly Interface
TopLeft
Proxuma
Service + Project Management
TopLeft
Proxuma
Outlook Integration
TopLeft
Proxuma
Template System
TopLeft
Proxuma
Multi-PSA Flexibility
TopLeft
Proxuma
Workflow Philosophy
TopLeft
Proxuma
Real-Time Work Visualization
TopLeft
Proxuma
Task Prioritization
TopLeft
Proxuma
Capacity Planning
TopLeft
Proxuma
Setup Time
TopLeft
Proxuma
Bulk Operations
TopLeft
Proxuma
With TopLeft, MSPs get a live view of every ticket and project, capacity planning, and simpler workflows without PSA vendor lock-in. Our Kanban boards and Agile (working in short cycles and adjusting as you go; it suits service and project teams, not only software) planning tools reduce multitasking, cut project timelines, and free up billable capacity. Unlike single-PSA solutions that optimize for one platform, TopLeft strengthens your team's expertise across any PSA environment.
See every ticket and project in real time across all PSAs, reduce multitasking and clear backlogs (lists of work waiting to start) faster, free up billable hours without hiring more staff, improve SLA compliance + client satisfaction (CSAT) with clearer workflows, and scale flexibly from 10-person MSPs to organizations supporting 300+ users.
TopLeft’s support team helps you do more than just set up the software. We work with you to build clear and efficient workflows inside your PSA, whether you use ConnectWise, Autotask, or HaloPSA. Our coaches show your team how to organize boards, manage work in progress, and improve delivery speed without relying on rigid automation or being locked into one system.
TopLeft is the only Kanban platform built specifically for MSPs that connects directly with ConnectWise, Autotask, and HaloPSA. It brings all tickets and projects into one visual system so your technicians, coordinators, managers, and executives can see progress, spot delays, and stay aligned no matter which PSA your team uses.
Create your TopLeft account and connect it directly to your PSA (ConnectWise, Autotask, or HaloPSA).
A one-hour session to help you set up your Kanban boards, map real projects and tickets, and align TopLeft with how your MSP specifically operates.
A guided rollout with your real PSA boards, hands-on training, and weekly coaching. In 4 weeks, your team will know what to focus on, finish projects faster, and fully adopt the system.
Accelerator program with weekly coaching and workshops. Customer Success team ensures continuous improvement and adoption.
A 4–6 week program with dedicated coaching and tailored training. It gets your team using the boards daily, builds consistent processes they’ll keep using, and helps tickets and projects move faster with fewer delays.
Proxuma connects to Autotask only. If that is your PSA and your planners work from a timeline, its drag-and-drop timeline, resource forecasting weeks or months ahead and project template library suit a traditional project management approach.
Native Outlook integration with calendar sync, advanced bulk editing and a 15-minute setup suit planners who work from their calendar and change many records at once.
Get a personal tour of how PSA-integrated Kanban boards give your team a shared view of all their work.
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