TopLeft builds on Autotask with the project views your PMs need.

Project tasks and service tickets on one board, columns that hold several Autotask statuses, and a view across every project, all on the Autotask data you already have.

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TopLeft fully supports project tasks and service tickets, unlike the Autotask Boards which only visualize service tickets. This is mission critical for managers and engineers who are not only working on projects, but often a mix of project and service tickets.

How TopLeft and Autotask Boards compare

Feature	TopLeft	Autotask Boards
Project tasks	Project tasks and service tickets on the same board, each project stage and task tracked	Service tickets only
Workflow	Several statuses in one column, columns in any order, tickets from several queues on one board	One status per column, in a fixed layout
Tickets that need attention	Stalled, nearly due, overdue and over-budget tickets are highlighted	No highlighting
Tickets per board	More than 100	Up to 100
Hours per column	Budgeted and logged hours totalled per column or swimlane	Not available
Updates	In real time, without reloading or opening new tabs	Reload pages and open new tabs
Trying it first	Required onboarding, a free two-week proof of concept, and a 30-day money-back guarantee	Not offered

Project tasks

TopLeft

Project tasks and service tickets on the same board, each project stage and task tracked

Autotask Boards

Service tickets only

Workflow

TopLeft

Several statuses in one column, columns in any order, tickets from several queues on one board

Autotask Boards

One status per column, in a fixed layout

Tickets that need attention

TopLeft

Stalled, nearly due, overdue and over-budget tickets are highlighted

Autotask Boards

No highlighting

Tickets per board

TopLeft

More than 100

Autotask Boards

Up to 100

Hours per column

TopLeft

Budgeted and logged hours totalled per column or swimlane

Autotask Boards

Not available

Updates

TopLeft

In real time, without reloading or opening new tabs

Autotask Boards

Reload pages and open new tabs

Trying it first

TopLeft

Required onboarding, a free two-week proof of concept, and a 30-day money-back guarantee

Autotask Boards

Not offered

Which one fits your situation

When TopLeft is the right fit

TopLeft fits when your team works projects and service tickets.

Project tasks and service tickets sit on the same board, so managers and engineers who split their day between the two see all of it in one place.

TopLeft fits when one status per column is too rigid.

Put several statuses in one column, order the columns your way and pull tickets from several queues onto one board. Stalled, nearly due, overdue and over-budget tickets are highlighted, and budgeted and logged hours are totalled per column.

When Autotask Boards is the right fit

Autotask Boards is the right fit when your team only works service tickets.

Autotask Boards shows service tickets inside Autotask, one status per column. If nobody on the team works project tasks and a board of up to 100 tickets covers your queue, it may be all you need.

MSPs on turning PSA data into a board people read

★★★★★

“TopLeft turned project management from staring at huge lists, impossible to prioritize, into easily digestible, very visually compelling information.”

Sarah Ellis

CIO, Clear Guidance

★★★★★

“It's weird that this is the exact same data in a new visual form, but suddenly everybody knows which tickets should have been closed when they didn't just with ConnectWise Manage. (Closed almost 300 old or finished tickets out of 450 in a week)”

Matthew Kaufman

CEO, KaufmanIT

★★★★★

“We were able to move our average project delivery from negative efficiency to positive 58% efficiency. So we finish projects now with an average of 1/3 time left over! TopLeft is an extremely affordable investment, considering the costs of switching PSAs and the efficiency improvements.”

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