TopLeft vs Giant Rocketship for MSPs: simpler workflows, broader PSA integrations (ConnectWise, HaloPSA, Autotask), and project plus service in one.
When you’re drowning in 180+ tickets, Giant Rocketship and TopLeft might look similar at first glance, especially in a quick Giant Rocketship comparison. However, the truth is that Giant Rocketship relies on complex AI dispatching that replaces human judgment with algorithms.
| Features | TopLeft | Giant RocketShip |
|---|---|---|
| Deep integration for Service Delivery Tasks and Projects | Yes | Service-focused only |
| Kanban boards and work-in-progress (WIP) tracking included | Yes | No |
| All Features Included on the Plan | Transparent, no paywalls | Tiered features |
| Agile-Friendly Interface | Yes | No |
| PSA Integrations (ConnectWise, HaloPSA, Autotask) | All three | Autotask & ConnectWise only |
| Real-Time Work Visualization | Yes | Limited |
| Team Collaboration Tools | Yes (More Simplistic) | Yes (more complex) |
| Task Prioritization for All Team Members | Manual control on one dashboard | AI-automated only |
| Capacity Planning | Built-in. Weekly capacity per engineer against scheduled project hours, with overloads in red | Not available |
| Cost | 30–120% cheaper depending on plan size | Higher costs with per-user fees & onboarding |
Deep integration for Service Delivery Tasks and Projects
TopLeft
Giant RocketShip
Kanban boards and work-in-progress (WIP) tracking included
TopLeft
Giant RocketShip
All Features Included on the Plan
TopLeft
Giant RocketShip
Agile-Friendly Interface
TopLeft
Giant RocketShip
PSA Integrations (ConnectWise, HaloPSA, Autotask)
TopLeft
Giant RocketShip
Real-Time Work Visualization
TopLeft
Giant RocketShip
Team Collaboration Tools
TopLeft
Giant RocketShip
Task Prioritization for All Team Members
TopLeft
Giant RocketShip
Capacity Planning
TopLeft
Giant RocketShip
Cost
TopLeft
Giant RocketShip
With TopLeft, MSPs get a live view of every ticket and project, capacity planning, and simpler workflows without unnecessary complexity. Our Kanban boards and simple planning tools reduce multitasking, cut project timelines, and free up billable capacity. Unlike overcomplicated, AI-driven solutions, TopLeft strengthens your team’s expertise instead of replacing it.
See every ticket and project in real time, reduce multitasking, and clear backlogs (lists of work waiting to start) faster. Free up billable hours without adding staff, improve SLA compliance and client satisfaction (CSAT) with clearer workflows, and get a platform that’s flexible for 10-person MSPs yet powerful enough to support teams of 300+.
TopLeft’s dedicated support team goes beyond software. We coach your team on Lean (cutting waste and delays out of how work moves) and Agile (working in short cycles and adjusting as you go, in service and project teams as well as software), and provide guides for setting up your PSA. With a focus on preserving team autonomy, you deliver results without being tied to rigid automation.
TopLeft is the only Kanban platform purpose-built for MSPs and fully integrated with ConnectWise, Autotask, and HaloPSA. Unlike Giant Rocketship, TopLeft adapts to your team’s project management and service delivery workflows, helping technicians, coordinators, managers and executives collaborate more effectively.
Create your TopLeft account and connect it directly to your PSA (ConnectWise, Autotask, or HaloPSA).
A one-hour session to help you set up your Kanban boards, map real projects and tickets, and align TopLeft with how your MSP specifically operates.
A guided rollout with your real PSA boards, hands-on training, and weekly coaching. In 4 weeks, your team will know what to focus on, finish projects faster, and fully adopt the system.
Accelerator program with weekly coaching and workshops. Customer Success team ensures continuous improvement and adoption.
A 4–6 week program with dedicated coaching and tailored training. It gets your team using the boards daily, builds consistent processes they’ll keep using, and helps tickets and projects move faster with fewer delays.
Giant RocketShip prioritizes tasks automatically with AI. If you would rather the tool order the queue than a manager, and your PSA is ConnectWise or Autotask, that approach may suit you.
Giant RocketShip is service-focused, with collaboration tools that do more than TopLeft's simpler ones. If projects are a small part of your week, that focus may be what you want.
Get a personal tour of how PSA-integrated Kanban boards give your team a shared view of all their work.
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