Discover your MSP’s true strengths and blind spots, and see what it’ll take to scale with higher margins, on-time projects, and a team that works in sync.
Worried Your Team Won’t Use TopLeft? Guided Implementation Makes Sure They Do
In 4–6 weeks, your technicians will be running daily huddles from Kanban boards, clearing tickets faster, and coordinating across teams without the confusion.
We assess your readiness, deliver targeted training, and provide live coaching that gets actual adoption—not just head nods during training.
With hands-on change management and follow-up Q&A, we ensure daily usage becomes permanent habit.
Why Some MSPs Get Daily TopLeft Usage (And Others Watch It Fail)
Most MSPs see the risk where technicians fall back to old habits after TopLeft implementation. Guided Implementation ensures your team adopts new workflows that stick.
Rather than treating TopLeft as just another tool setup, we focus on guiding your technicians to adoption through specific workflow changes and weekly coaching calls. This prevents the common pattern where management sees value but technicians don't use the system daily.
Guided Implementation creates lasting daily habits and mindset changes that use structured training and follow-up sessions that help technicians move from skipping TopLeft to using Kanban boards every day, helping your team get more done with less stress.
For Growing MSPs (10-25 techs)
Challenge: Technicians cherry-pick easy tickets while complex issues age and escalate
Impact: Daily huddles where everyone commits to specific work in front of the team
Result: Technicians working from Kanban every day, accountability that drives ticket closure, and managers who can coach instead of chase
For Scaling MSPs (25-50 techs)
Challenge: Dispatch can't see who's actually available vs. who looks busy
Impact: Real capacity visibility across all teams on one screen, meaning that there is no more guessing on who has bandwidth
Result: Work flows to the right tech the first time, project deadlines get met, and overtime drops because you're not constantly firefighting
For Established MSPs (50+ techs)
Challenge: Multiple team leads running different processes, making standardization impossibleImpact: Every team runs the same daily huddle from the same Kanban system
Result: Consistent delivery across all pods, predictable project completion, and new techs onboard faster because there's one way to work
Proven Methodology
Week 1-2: Foundation & Assessment: Current workflow analysis, team readiness evaluation, custom board configuration, initial training sessions with department leads
Week 3-4: Active Coaching & Optimization: Daily huddle implementation, real-time workflow adjustments, individual team sessions, performance tracking
Week 5-6: Sustainability & Advanced Features: Guided Workflow Practices (WIP limits, Resource Allocation), long-term methodology adoption strategy, continuous improvement process, success metrics reviews
Investment & ROI
Pricing:
Starting at $1,000 (scales with team size & complexity).
Includes:
Comprehensive assessment, 4+ hours of expert coaching, proven change-management playbook, and a 90-day follow-up.
ROI:
50% less manager coordination time, duplicate tools eliminated, and adoption that sticks and protects your software spend (no shelfware).
For MSPs with Previous Failed Implementations
Challenge: "We tried visual management before and technicians ignored it"Impact: Change management that makes adoption mandatory, not optional
Result: Significantly more daily usage after 6 weeks, technicians who actually prefer the new way, and metrics that prove the ROI
Next Steps
- Assessment Call - 30-minute evaluation of your implementation readiness
- Custom Proposal - Tailored program scope based on your team structure
- Program Kickoff - Begin program kickoff with a dedicated success manager
- Timeline: Programs typically begin within 1-2 weeks of agreement
Ready to get your whole team on board and avoid another failed implementation?
This is essential for MSPs with 3+ employees managing complex workflows, organizations with previously failed implementations, teams using multiple project management tools simultaneously, and leadership seeking guaranteed adoption.