PRICING

Having used ConnectWise as our core system for over 12 years, I knew that the product and the methodology for dealing with tickets was fundamentally flawed, but was not able to find the answer as to what else to do, or what other software to run. I finally found the answers I was looking for by studying a few different disciplines including The Theory of Constraints and Agile methodologies.

I looked at other software and found that Salesforce could do everything we needed, only problem was it was prohibitively expensive, and even worse, I did not want to have to re-train my whole team on a new system. Using TopLeft, and the other methodologies that coincidentally were published on their website as suggested reading, we were able to move our average project delivery from negative efficiency to positive 33% efficiency. So we finish projects now with an average of 1/3 time left over! We are implementing the Agile side of things for our day to day service tickets, and can already see the benefits of TopLeft to increase the throughput of our business, without increasing the head count.

TopLeft is an extremely affordable investment, considering the costs of switching PSAs and the efficiency improvements.

Steve Psaradellis

CEO, TEBA Group, Melbourne, Australia

FAQs

DO YOU OFFER A FREE TRIAL?

No. However, you are welcome to start with a monthly package and convert to the lower annual price later. There are no setup fees. We would also be happy to schedule a call to answer questions, provide a live demonstration, and review how the pricing works.

DO WE NEED TO PAY FOR ALL CONNECTWISE MEMBERS?

No. You may license just the members that will use Kanban.

For example, suppose you have 14 ConnectWise licenses- 10 technicians and managers, 1 bookkeeper, 1 assistant, and 2 accounts for clients. You could buy just 10 licenses and assign them to the technicians and managers.

DO YOU OFFER MONTHLY BILLING?

Yes. To see monthly pricing, click the Sign Up button above and then change the billing cycle option.

WHAT IF ONLY MANAGERS AND DISPATCHERS USE KANBAN?

Kanban is most effective when your whole team uses it- engineers, managers, and dispatchers. However, if you don’t expect engineers to use Kanban, you might consider the Agile Manager plan.

DO YOU OFFER ENTERPRISE PRICING?

Have more than 25 users? Get in touch to discuss enterprise pricing.

WHAT SUPPORT DO YOU OFFER?

We offer unlimited tech support via email, phone, support portal, and chat on this site (lower-right corner of the page).

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payment by Visa, Mastercard, and Paypal.

For annual payments for 10 or more users, we accept direct bank transfer to our USD bank account or a snail mailed cheque in USD. Contact us for details.

WHAT TRAINING DO YOU OFFER?

Every subscription includes up to three free training calls:

  • One call after you join- to explain the application and help you begin adopting the boards in your organization.
  • Up to two more calls at your convenience- to help you continue improving and making most effective use of Kanban

And for those who want further help adopting Kanban quickly to see the most benefit for their service, project, and sales work, we’re pleased to provide comprehensive paid training in Kanban practices for MSPs.

WHAT ARE YOUR PAYMENT TERMS?

All invoices are due on receipt.