Discover your MSP’s true strengths and blind spots, and see what it’ll take to scale with higher margins, on-time projects, and a team that works in sync.
What hundreds of MSPs have told us
"Projects Are a Black Hole."
That is what MSP service managers say about project visibility inside their PSA. No visual boards. No workload view. No way to tell a client when you can start.
TopLeft is a visual project management layer for MSPs.
It works on top of your existing PSA. No migration. No double entry.
Works With
Sound Familiar?
What Makes MSPs Start Looking
These are the moments MSPs tell us pushed them to find something better. Every one came from a real conversation.
Project volume outgrew your processA wave of onboardings or new clients exposed the limits of managing projects in your PSA. What worked for 5 projects collapsed at 20.
You lost a key personYour service delivery manager or dispatcher left. Now you realize the entire process depended on one person keeping it all in their head.
The PSA project module got abandonedIt was too cumbersome. The team reverted to Trello, Excel, or nothing at all. "Creating a project is, like, an hour job."
You cannot answer "when can we start?"Clients are asking for delivery dates and you have no capacity data to give them a real answer. You are guessing, and they can tell.
In Their Words
What Our Clients Were Dealing With
Direct quotes from MSP owners, service managers, and project managers. These are the same problems whether you are on ConnectWise, Autotask, HaloPSA, or any other PSA.
"Projects are a black hole. We do not know where they are at, what they are stuck on, what they are waiting on."
Service Manager, 26-50 person MSP
"It is a guessing game. We are just throwing a dart at the wall and hoping it sticks."
CEO/Owner, 11-25 person MSP
"I have to be aware of the entire book of projects and what status they are in, and it is mostly out of my head at the moment."
Service Manager, 50+ person MSP
"Clients calling us up all the time: where is this thing you sold me? We cannot forecast delivery dates because there is no capacity planning visibility."
Service Manager, 11-25 person MSP
"We spent countless hours in meetings, leadership, big dollars, trying to figure out how best we can schedule our people."
CEO/Owner, 26-50 person MSP
"It is not scalable and we know it. We are paying project managers salary to do admin and it is way too much money to be wasting their time."
Project Manager, 50+ person MSP
The Shift
Before and After TopLeft
Before
- Exporting to Excel to figure out who is doing what and who needs to follow up
- Spending hours in leadership meetings trying to figure out how to schedule people
- Project managers not updating plans because rescheduling takes too long
- Clients asking for delivery dates and getting guesses
- Technicians cherry-picking the easy tickets while hard work sits
After
- Walk in and know what projects to work on without asking anyone
- Give the team a week of tasks and let them go, no micromanagement
- Tell clients exactly when project slots are available
- Engineers know which project they are meant to be working on each day
- One place to update everything instead of 3 or 4 places
Real Results
What Our Clients Have Achieved
Verified outcomes from MSPs using TopLeft for project management and dispatch.
50%
shorter project meetings after switching to visual boards
Versatrust
71%
faster project task assignment (45 min down to 13 min)
Helixstorm
2-3 hrs to 1 hr
daily dispatch time with the board doing the scheduling
Klesys
300 of 450
stale tickets closed in one week after gaining visibility
KaufmanIT
34 to 11
active tickets per tech in 3 months with better prioritization
Seitel Systems
-0% to +33%
project delivery efficiency turnaround in under 90 days
Teba
"You do not need another tool. You need flow. That is why we built TopLeft, for MSPs like ours."
I own two MSPs and built TopLeft because we needed it. We could not see what our techs were working on, projects slipped without anyone noticing, and clients kept asking when their projects would finish. TopLeft is what I wished existed.
Wim Kerkhoff
Founder, TopLeft. MSP owner.
The Moment It Clicks
What Changes Their Mind
The specific moments when MSPs go from "we are managing fine" to "we need this."
Seeing the overload in real numbers
The capacity planning view shows a tech at 87 hours in a 40-hour week. Everyone knew there was a problem. Nobody had a number for it. That moment makes an invisible, felt problem suddenly concrete.
Screenshot: Capacity view showing a tech scheduled for 87 hours in a 40-hour week
Tickets and projects on the same board
Most MSPs assume visual project management means projects only. When they see service tickets and project tasks side by side on a single Kanban board, they immediately get it: "I absolutely love the visibility on this."
Screenshot: Single Kanban board with both service tickets and project tasks side by side
It is a visualization layer, not a process overhaul
MSPs who tried rigid tools and failed (Moovila, Asana, Microsoft Project) relax when they realize TopLeft works on top of their existing PSA data. No re-entry. No migration. Just a better way to see what you already have.
Screenshot: TopLeft board populated with live PSA data, no manual entry required
WIP limits stop the cherry-picking
Limit each tech to 2 items in progress. No more having 16 things "in progress" with nothing actually finishing. Owners who hear this immediately connect it to the tech who always looks busy but never closes anything.
Screenshot: WIP limit indicator showing 2/2 items in progress for a technician
What You Get
What TopLeft Adds to Your PSA
TopLeft works on top of ConnectWise, Autotask, and HaloPSA. Everything stays in sync. No double entry.
Screenshot: Kanban board with mixed service tickets and project tasks, grouped by status columns
Kanban Boards
See every ticket and project task as a card on a visual board. Drag to update status. Stop scrolling through lists wondering what is stuck. Changes sync back to your PSA automatically.
Screenshot: Capacity planner showing tech workload bars, one tech visibly over 40 hours
Capacity Planning
See who is overloaded and who has room. Tell clients when you can actually start their project. Stop guessing, stop exporting to Excel, stop running the schedule out of your head.
Screenshot: Gantt chart with dependencies and critical path highlighted
Gantt Charts
Map out migrations, onboarding, and infrastructure projects with dependencies. See the critical path. Know immediately when a delay in one task will cascade to everything downstream.
Screenshot: Swimlane board grouped by technician with ticket cards in each lane
Swimlane Views
Group work by client, tech, priority, or project. See your operation the way your brain works, not the way a ticket list forces you to think.
Screenshot: Dispatch board showing real-time tech assignments and queue balance
Dispatch Visibility
See who is working on what right now. Balance the queue without switching between screens. Some MSPs eliminated the dispatcher role entirely after getting this view.
Screenshot: Time and note entry panel on a ticket card, with sync indicator showing data written back to the PSA
Time and Note Entry
Log time and add notes directly from the board. Everything syncs back to the PSA ticket automatically. No copying, no switching tabs, no lost entries.
See What Your Operation Could Look Like
Book a 30-minute discovery call. We will walk you through a live demo with real MSP data, answer your questions, and show you how TopLeft fits your PSA. No commitment. If you move forward, every plan includes our money-back guarantee.