AGILE MANAGER PLAN
If only dispatchers, service managers, and/or project managers will use Kanban, consider the Agile Manager plan.
In Agile Manager, only licensed managers can use Kanban to visualize and manage work, and each license allows cards from up to 10 technicians to be shown. It can be more cost-effective for organizations where technicians don’t use Kanban and there are 5 or more technicians whose cards should be shown on Kanban boards.
For more information on the differences between Agile Team and Agile Manager, see the article on the knowledgebase.
- Licensed managers can visualize and assign tickets in Kanban
- Show service and project tickets
- Show tickets assigned to up to 10 members per licensed manager
- 1 license minimum